Learning Analytics Fail Without Governance

Institutions collect a lot of learning data—survey responses, LMS activity, training evaluations, outcome metrics—and still struggle to make decisions confidently. The typical symptoms are familiar: dashboards that get viewed once, reports that don’t change behavior, and “insights” that never become action. This is not a tooling problem. It is a governance problem. When governance is missing, analytics becomes a compliance artifact (something we produce) instead of an operational capability (something we use).